Terms & Conditions

These Terms & Conditions govern the use of the Golisimo website, casino, sportsbook and related services. By creating an account or using any part of the platform, you agree to comply with these terms and any additional rules that apply to specific games, promotions or payment methods.

If you do not agree with these Terms & Conditions, you should stop using the website and its services.

Eligibility

Golisimo services are available only to individuals who are at least 18 years of age, or the minimum legal gambling age in their jurisdiction where it is higher.

By registering an account, you confirm that you meet the legal age requirement and that online gambling is permitted where you live. It is the player’s responsibility to ensure that using the platform complies with local laws and regulations.

Account Registration

Players are required to provide accurate, complete and up-to-date information during registration. Creating multiple accounts for the same individual is not permitted unless specifically approved by Golisimo.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account.

If you believe that someone has accessed your account without permission, change your password immediately and contact customer support.

Identity Verification

Golisimo may request identity verification at any stage of the customer relationship. Verification is commonly required before the first withdrawal but may also be requested after changes to account information or payment methods.

Players may be asked to provide documents confirming their identity, residential address and ownership of the payment method used on the account.

Failure to complete verification may result in temporary restrictions until the requested information has been reviewed.

Deposits and Withdrawals

Deposits and withdrawals are processed using the payment methods available within the cashier. Available options, limits and processing times may vary depending on currency, location and account status.

Players should ensure that the payment method used belongs to them and that sufficient verification has been completed before requesting a withdrawal.

Golisimo reserves the right to delay or refuse a transaction where additional security checks are required or where fraudulent activity is suspected.

Bonuses and Promotions

Promotional offers are subject to separate terms in addition to these general Terms & Conditions. Each promotion may include wagering requirements, eligible games, qualifying deposits, maximum bet limits, expiry periods and withdrawal restrictions.

Players should read the specific rules of every promotion before participating. By activating a bonus, you agree to the conditions associated with that offer.

Golisimo may modify, suspend or discontinue promotions at any time where reasonably necessary.

Casino Games and Sports Betting

Game results are generated by the relevant software providers and betting markets are settled according to the applicable sportsbook rules and official event results.

In the event of technical errors, interrupted gameplay or incorrect odds caused by system issues, Golisimo reserves the right to review, correct or cancel affected transactions where appropriate.

All game outcomes and sportsbook settlements are final once confirmed in accordance with the applicable rules.

Responsible Use

Players are expected to use the platform responsibly and in accordance with these Terms & Conditions. The website must not be used for fraudulent activity, money laundering, payment abuse, identity misrepresentation or any unlawful purpose.

Any attempt to manipulate games, bonuses, betting markets or payment systems may result in account restrictions or closure.

Account Suspension or Closure

Golisimo may suspend, restrict or close an account where these Terms & Conditions have been breached, where fraudulent behaviour is suspected or where verification requirements have not been satisfied.

Players may also request the closure of their account by contacting customer support.

Intellectual Property

All website content, including text, graphics, logos, software and design elements, is protected by applicable intellectual property laws. Content may not be copied, reproduced or distributed without prior written permission where required.

Limitation of Liability

Golisimo aims to provide accurate information and uninterrupted access to its services. However, temporary interruptions may occur because of maintenance, software updates, technical issues or circumstances beyond reasonable control.

To the extent permitted by applicable law, Golisimo is not responsible for indirect losses arising from the use or temporary unavailability of the platform.

Privacy

Personal information is collected and processed in accordance with the Golisimo Privacy Policy. By using the platform, you acknowledge that your information may be processed for account management, payment processing, security, verification and legal compliance purposes.

Changes to These Terms

Golisimo may update these Terms & Conditions from time to time to reflect operational, legal or regulatory changes. The most recent version published on the website replaces any previous version.

Continued use of the platform after updated terms become effective constitutes acceptance of the revised Terms & Conditions.

Responsible Gambling

Golisimo supports responsible gambling and encourages players to use available account controls, including deposit limits, cooling-off periods and self-exclusion where appropriate.

Gambling should always remain a form of entertainment. Only play with money you can afford to lose, and seek assistance from an independent responsible gambling organisation if gambling is becoming difficult to control.

Golisimo services are intended for adults aged 18 years and over.