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Privacy Policy

Golisimo is committed to protecting the privacy of its users and handling personal information responsibly. This Privacy Policy explains what information may be collected, how it is used, how it is protected and the choices available to account holders when using the platform.

By creating an account or using Golisimo services, you acknowledge that your information may be processed as described in this policy and in accordance with the applicable Terms and Conditions.

Information We Collect

To provide casino and sportsbook services, Golisimo may collect information supplied during registration, account verification and everyday account activity.

Depending on the services used, this information may include:

  • Full name
  • Date of birth
  • Email address
  • Residential address
  • Telephone number
  • Account username
  • Payment information required for deposits and withdrawals
  • Identity verification documents
  • Transaction history
  • Game activity and betting history
  • Device and browser information
  • IP address and connection details

How Information Is Used

Personal information is used to create and manage player accounts, process transactions and maintain the security of the platform.

Information may also be used to:

  • Verify player identity
  • Process deposits and withdrawals
  • Provide customer support
  • Prevent fraud and unauthorised account access
  • Meet legal and regulatory obligations
  • Improve website performance and user experience
  • Provide information about available services and account activity

Cookies and Similar Technologies

Golisimo uses cookies and similar technologies to improve website functionality and remember user preferences. Cookies help maintain active login sessions, support website performance and provide a more consistent browsing experience.

Some cookies are necessary for the website to operate correctly, while others help analyse website usage or improve available features. Browser settings can usually be adjusted to manage or disable cookies, although doing so may affect certain parts of the platform.

Account Verification

Identity verification may be required before selected account functions, including withdrawals, become available. Documents requested during verification are used to confirm account ownership and help protect players from fraud and unauthorised activity.

Verification documents are reviewed only for legitimate account and security purposes and are handled using appropriate safeguards.

Payment Information

Payment details are processed to complete deposits, withdrawals and related account transactions. The payment methods available to each player may vary depending on location, currency and account status.

Golisimo does not encourage players to share sensitive payment information through live chat or email unless specifically requested as part of a secure verification process.

Information Sharing

Personal information is not sold to third parties. Information may be shared only when necessary to operate the platform, process payments, complete identity verification, prevent fraud or comply with legal obligations.

Service providers that assist with payment processing, identity verification, technical support or website infrastructure may receive only the information required to perform their specific services.

Data Security

Golisimo uses technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or alteration. These measures may include encrypted connections, secure account authentication and controlled access to stored information.

While reasonable security measures are maintained, no internet-based system can guarantee complete protection against every possible risk.

Data Retention

Personal information may be retained for as long as necessary to manage player accounts, complete transactions, satisfy legal obligations and resolve disputes where applicable.

Once information is no longer required for these purposes, it may be securely deleted or anonymised in accordance with internal data management procedures.

Your Privacy Rights

Depending on the laws that apply in your jurisdiction, you may have the right to request access to your personal information, request corrections, update inaccurate details or request the deletion of certain information where legally permitted.

Some information may need to be retained where required for regulatory, financial or security purposes.

Player Responsibilities

Players are responsible for keeping their account information accurate and protecting their login credentials. Passwords should remain confidential and should not be shared with other people.

If you believe that your account has been accessed without permission, change your password immediately and contact customer support as soon as possible.

Third-Party Services

The Golisimo website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices. Golisimo is not responsible for the content or privacy policies of external websites.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to the platform, legal requirements or internal procedures. The latest version published on the website replaces any previous version.

Players are encouraged to review this page periodically to stay informed about how personal information is collected, used and protected.

Responsible Gambling

Golisimo is intended for adults aged 18 and over. Players should use the available responsible gambling tools whenever needed and only gamble with money they can afford to lose.

If gambling is becoming difficult to control, stop playing and seek assistance from an independent responsible gambling organisation.